Terms & Conditions

At BNA Firearms, we value our customers and strive for their absolute satisfaction.

Please don’t hesitate to contact us with any questions or comments.

Email: Sales@bnafirearms.com

Phone: (704) 327-8732

Making a Purchase

Our duty is to make your shopping experience as simple as possible. It takes 3 simple steps to make a purchase.

  1. Click on any items you wish to buy and add them to your shopping cart.

  2. After you are finished selecting your items, click on the “Check Out” button.

  3. Fill out your shipping and payment information and submit.

We accept all major credit cards. If you are making a payment with a debit card, please understand BNA Firearms will take no responsibility for any overdraft charges associated with a purchase; this includes any charges associated with processing error.

Purchasing Ammunition

  • All ammunition buyers must:

  • Be at least 21 years of age.

  • Never have been convicted of a felony or crime punishable by imprisonment for a term exceeding one year

  • Never been adjudicated as mentally defective or been committed to a mental institution

  • Never have been a fugitive from justice, an unlawful user of any controlled substance

  • Have not been dishonorably discharged from the Armed Forces

  • Never have renounced his or her US citizenship

  • Have not been convicted of a misdemeanor crime of domestic violence

  • Never have been subject to a court order that restrains the person from harassing, stalking, or threatening an intimate partner or child

Accessory orders will be shipped United States Postal Service (USPS). Ammunition orders will be shipped United Parcel Service (UPS). We do not ship to PO Box addresses.

Orders may take up to 5 business days to ship, however, most order typically ship the same day if placed before 3pm EST. You can check the status of your order, by clicking on “Order Status” on the home page of bnafirearms.com. Should you need an order to be expedited, please email us to make arrangements.

Back Orders

No Back Orders are being accepted at this time.

Sales Tax Charges

BNA Firearms is located in North Carolina. Orders shipped to anyone in North Carolina will be charged local sales tax.

All prices are subject to change without notice. BNA Firearms extends no warranty and is not responsible for any damages due to failure of used products. Most new products are fully warranted by the manufacturer and product returns should be arranged with these manufacturers, unless there was an error with your order.

Privacy Policy

BNA Firearms will not disclose buyers’ information to third parties. Cookies are used on this shopping site to track the contents of your shopping cart once you have selected an item(s), to store delivery addresses if the address book is used, and to store your details upon selecting the ‘Remember Me’ option.

Return Policy

At BNA Firearms we strive to insure your order is shipped accurately and that the product meets the standards of our advertising. If a return must be made, please note the following policies:

  • No returns will be accepted after 30 days of the invoice date.

  • Return shipping charges are the customer’s responsibility. If the incorrect product was shipped by our error, BNA Firearms will cover return shipping costs.

  • Upon our receipt of the returned product(s), we reserve the right to evaluate the merchandise to determine if a refund or exchange will be made.

  • All custom and NFA sales are FINAL.

Please Note: A detailed note explaining the reason for the return and whether an exchange or refund is desired MUST accompany all returns. Be sure to include all current contact information including name, address, daytime phone number, email address and the original invoice number when possible.

Refunds: Refunds will be issued in the same manner in which original payment was made (i.e. credit card purchases will be returned in the form of a credit to the original card account). Credit card refunds are subject to a 3% return fee. NOTE: If we deem a return was made without reasonable cause, or wherein our judgment the product meets the advertised condition, the refund will be subject to a 15% restocking fee.

Exchanges: When returning merchandise to be exchanged, please include estimated shipping charges to ship the replacement merchandise.

You will be asked to agree to these terms BEFORE checking out. If you have additional questions, please don’t hesitate to contact us. We want to make your shopping experience as simple as possible.

Thank you in advance for your business!